"Business Collection (Level 2)" provides a comprehensive understanding of collections and recovery processes within banking institutions. Participants will explore the collections and recovery framework, utilizing customer knowledge and insights to optimize efficiency. The course covers active repayment management techniques, collection technology tools, and the importance of effective communication in collections. Participants will also learn about the role of collections agencies and steps for debt recovery.
Understand the collections and recovery framework that determines that bank’s policy and how customer knowledge and insight is used to optimize collections efficiency.
Identify the collections process, effected through active repayment management using ‘the Collections Ruler’.
Understand how collection technology, tools and management information can speed up process and optimize collections efficiency.
Tell the importance of using the right collection messages at the right time and how the tone of voice used in messages can improve collections efficiency.
Assess when it is appropriate to use a collections agency.
Beacon FinTrain prioritizes excellence in every service, ensuring top-notch, reliable, and consistent outcomes that meet and exceed client expectations.
We focus on finance, offering expert knowledge and bespoke solutions that cater to the unique needs of finance professionals in the Middle East and Africa.
Time is money. We respect deadlines, delivering precise and timely results to help our clients stay ahead in the fast-paced financial world.
Beacon FinTrain is a guiding light in finance, providing insightful advice and support to navigate the complexities of financial markets and regulations.
We uphold the highest ethical standards, fostering trust and transparency in all our dealings to build lasting relationships with clients.
Adapting to the dynamic finance sector, we offer versatile services and solutions that align with the evolving needs of our clients.