"GTB Account Services (Level 1A)" provides foundational training on account services in the Global Transaction Banking (GTB) sector. Participants will learn about the requirements and processes involved in account opening, how to interpret various client requests, and strategies for efficiently handling daily requests and complaints. The course emphasizes the importance of customer service, priorities setting, and leveraging requests for cross-selling opportunities.
Define requirements of account opening
Summarize the account opening process
Interpret different types of clients’ requests
How to handle daily requests
Beacon FinTrain prioritizes excellence in every service, ensuring top-notch, reliable, and consistent outcomes that meet and exceed client expectations.
We focus on finance, offering expert knowledge and bespoke solutions that cater to the unique needs of finance professionals in the Middle East and Africa.
Time is money. We respect deadlines, delivering precise and timely results to help our clients stay ahead in the fast-paced financial world.
Beacon FinTrain is a guiding light in finance, providing insightful advice and support to navigate the complexities of financial markets and regulations.
We uphold the highest ethical standards, fostering trust and transparency in all our dealings to build lasting relationships with clients.
Adapting to the dynamic finance sector, we offer versatile services and solutions that align with the evolving needs of our clients.