Sales Skills and Relationship Management

Overview

The Sales Skills and Relationship Management course offers a comprehensive exploration of essential skills and techniques for successful sales and effective customer relationship management. It covers various aspects including sales skills definition, types of questions, selling approaches, banking sales techniques, essential sales skills, selling etiquette, and customer relationship management principles. Participants will gain practical insights and strategies to enhance their sales performance and build lasting relationships with clients.

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Outcome

Define sales skills and their significance in the sales process.

Identify the basic sales process life cycle and its stages.

Explore different types of questions used in sales interactions with prospective clients.

Differentiate between reactive and proactive selling approaches.

Explore product, solution, and accelerator selling techniques.

Details

Developed by: Beacon FinTrain

Standard Total Hours: 12 Hrs
Language: English - Bilingual "English & Arabic"
Modalities: 
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Outline

  • What are Sales Skills?

  • What are the Basic Sales Process Life Cycle

  • What are the types of sales question you should ask prospect client

  • Reactive vs. Proactive Selling
  • Product, Solution, and Accelerator Selling

  • What are banks sales Techniques

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Who Should Attend

  • Sales professionals, including account executives, sales representatives, and business development managers.
  • Customer relationship managers and client-facing staff.
  • Entrepreneurs and small business owners seeking to improve their sales effectiveness.
  • Anyone interested in developing skills in sales techniques and relationship management, regardless of industry.

Why Beacon

Quality

Beacon FinTrain prioritizes excellence in every service, ensuring top-notch, reliable, and consistent outcomes that meet and exceed client expectations.

Specialization

We focus on finance, offering expert knowledge and bespoke solutions that cater to the unique needs of finance professionals in the Middle East and Africa.

Punctuality

Time is money. We respect deadlines, delivering precise and timely results to help our clients stay ahead in the fast-paced financial world.

Guidance

Beacon FinTrain is a guiding light in finance, providing insightful advice and support to navigate the complexities of financial markets and regulations.

Integrity

We uphold the highest ethical standards, fostering trust and transparency in all our dealings to build lasting relationships with clients.

Flexibility

Adapting to the dynamic finance sector, we offer versatile services and solutions that align with the evolving needs of our clients.